Logging into PortalGuard for the first time

 Following these step-by-step instructions will activate your YCCD PortalGuard Account. Once your account has been activated, from within PortalGuard, you will be able to login to many services provided by YCCD. Additionally, you will be able to recover or reset your password and you will be able to use multi-factor authentication using your trusted devices such as your mobile phone, alternative email address (non-yccd) as well as third-party verification services/products such as Google Authenticator and YubiKey.

Step by step instructions:

We have already created your account within PortalGuard, you just need to log in and finish configuring it.

This step-by-step process will guide you through the whole process and your account will be active within few minutes.

Let’s Get Started:

  • Go to https://login.yccd.edu
    • Enter your WebAdvisor-ID in the username field
    • Enter your WebAdvisor-password in the password field
    • Click the ‘Login’ button (see ‘Figure 1’ below).
  • Next, Click on the ‘Continue’ button to enable ‘Challenge Answers’ feature. This feature will allow you to reset your password (see ‘Figure 2’ below).
  • Now navigate to Step 2…


Figure 1

Figure 2
PortalGuard - Login step 1b

You have completed step 1; move on to step 2.

Enabling ‘Challenge Answers’ Feature will allow you to reset your password by prompting you to answer the questions you will select in this step.

  • Pick 5 of 10 questions and answer those questions (see ‘Figure 3’ below).
    • Tip: write down the questions you have selected and their answers for safe keeping. You may need to refer to them, should you forget your password and need to reset it.
    • Once you have selected and answered the 5 questions the ‘Continue’ button (see ‘Figure 3’ below) will appear.
    • Clicking on it will complete the Self-Service process (see ‘Figure 4’ below)
  • Congratulations, you are done. Click on ‘Try to continue logging in’ link to continue (see ‘Figure 4’ below).
  • Next, we will enroll your mobile phone, alternative email address, and mobile authenticator.
    • These steps are not required but will greatly enhance the security of your account.
      • At any time you will be able to modify these security settings from within your PortalGurard account.


Figure 3 PortalGuard - Challenge Answer


Figure 4
Portal Guard - End-User Self Service Screen Pompt

You have completed step 2; move on to step 3.


Enrolling your mobile phone will list your phone as a trusted device for your account, which PortalGuard servers can use to send you secret passcodes as text messages or voice calls that will allow you to reset your password.

  • The passcodes can also be used in addition to your password for added security measure such as ‘Multi-Factor Authentication’.
    • To enroll your phone enter your phone number in the field and press the ‘Continue’ button (see ‘Figure 5’ below).
  • To complete the mobile phone enrollment process enter the ‘One Time Passcode’ that you received on your mobile phone via text message and then click on the ‘Continue’ button (see ‘Figure 6’ below).

Figure 5PortalGuard - enrolling mobile phone


Figure 6
PortalGurad - mobile phone access code

You have completed step 3; move on to step 4.

Enrolling your personal email address (alternative – non YCCD email). In addition to the mobile phone, the alternative email address can be used to reset your password.  This can come in handy when you do not have access to your mobile phone.

  • To enroll, enter your personal email address ( cannot be your yccd email address) and press the ‘Continue’ button (see ‘Figure 7’ below).
  • Congratulations, you have now enrolled your non-yccd email that can be used to reset your password. Click ‘Try to continue logging in’ link (see ‘Figure 8’ below)


Figure 7PortalGuard - enrolling non-yccd email address


Figure 8PortalGuard - email enrollment complete


You have completed step 4; move on to step 5.

Enabling Google Authenticator. It is very simple to setup and easy to use; in a couple of minutes you will be up and running leveraging the latest ‘n greatest secure technologies have to offer.

  • To get started, select the type of phone you have and click ‘Continue’ (see ‘Figure 9’ below).
  • Now you will see a  QR code (see ‘Figure 10’ below)
  • From your mobile phone:
    • Download and install the ‘Google Authenticator’ app on your mobile phone.
    • Next, open the ‘Google Authenticator’ app
      • The app may prompt for your permission to access to phone’s camera; allow it.
    • Now point your phone’s camera towards your computer screen allowing it read the QR code on your computer screen
      • Once your phone reads the QR code it will generate passcode
        • enter that code on your computer in the ‘One Time Passcode’ field and click on the ‘Continue’ button  (see ‘Figure 10’ below).
  • You are all done. Click ‘Continue logging in’ (see ‘Figure 11’ below) and you’ll be logged in.
    • Note – From this point forward, when you log in to PortalGuard, you will be prompted to enter ‘One Time Passcode’ which you would obtain from the ‘Google Authenticator’ app on your mobile phone.
  •  Welcome you are now looking at your PortalGuard dashboard (see “Figure 12′ below).
    • We are working diligently to enable ‘Single Sign-On’ functionality on the majority of our systems so stay tuned.

Figure 9PortalGuard - enable mobile auth


Figure 10PortalGuard - qr code


Figure 11PortalGuard - Continue prompt


Figure 12PortalGuard-Dashboard



You have Activated your PortalGuard Account.